Frequently Asked
Questions

Kintsu AI is an AI-powered WordPress management platform that lets you modify your website through natural conversation. Instead of manually navigating WordPress admin panels or writing code, you simply describe what changes you want in plain English, like 'Update the homepage hero text' or 'Add a new testimonial section', and Kintsu AI implements those changes in real-time. The platform connects to your existing WordPress site via a lightweight plugin and uses advanced AI to understand your intent and execute precise edits safely.

No, you do not need any coding skills to use Kintsu AI. The platform is designed for non-technical users who want to manage their WordPress websites without writing code. You communicate with Kintsu AI using natural language. Just describe what you want changed in plain English, and the AI handles all the technical implementation. This makes Kintsu AI ideal for business owners, marketers, content creators, and anyone who wants to update their WordPress site without hiring a developer.

Connecting your WordPress site to Kintsu AI takes just a few minutes. First, create a free Kintsu AI account at kintsu.ai. Then, download and install the Kintsu AI plugin on your WordPress site. You can do this directly from your WordPress admin panel by uploading the plugin file. Once activated, the plugin generates a secure access key that you enter in your Kintsu AI dashboard. After connection, you can immediately start making changes to your site through conversation.

Yes, Kintsu AI is compatible with virtually all WordPress hosting providers. Whether you use shared hosting, VPS, dedicated servers, or managed WordPress hosting from providers like WP Engine, Kinsta, SiteGround, Bluehost, GoDaddy, or Cloudways, Kintsu AI works seamlessly. The platform communicates with your WordPress site through standard REST APIs, requiring no special server configuration. As long as your hosting supports a standard WordPress installation, Kintsu AI will work.

Kintsu AI supports WordPress 5.9 and higher, including the latest WordPress 6.x versions. The platform is designed to work with the modern WordPress block editor (Gutenberg) as well as the classic editor. We recommend keeping your WordPress installation updated to the latest stable version for the best experience and security. Kintsu AI is regularly tested and updated to maintain compatibility with new WordPress releases.

Yes, Kintsu AI supports WordPress Multisite installations. You can connect individual sites within your Multisite network to Kintsu AI and manage them separately. Each site requires its own connection and counts toward your site limit based on your subscription plan. This makes Kintsu AI an excellent choice for agencies and businesses managing multiple WordPress sites within a single network.

Most users are up and running with Kintsu AI in under 5 minutes. The process involves creating your account (1 minute), installing the WordPress plugin (2 minutes), and connecting your site (1 minute). Once connected, you can immediately start making changes to your WordPress site through natural conversation. There's no complex setup, configuration, or learning curve. Just describe what you want and watch it happen.

Kintsu AI works with both existing WordPress sites and new installations. For existing sites, simply install the Kintsu AI plugin and connect your site. The platform will work with your current theme, plugins, and content. For new sites, you can use Kintsu AI from day one to help build and customize your WordPress website. The platform is designed to understand and respect your existing site structure while making the changes you request.

Kintsu AI can make a wide range of edits to your WordPress site, including: content updates (text, images, headings, buttons), layout changes (sections, columns, spacing), styling adjustments (colors, fonts, margins, padding), SEO improvements (meta titles, descriptions, headings hierarchy), menu and navigation changes, widget and sidebar modifications, plugin settings adjustments, and WooCommerce product and store updates. The AI understands WordPress structure and makes changes that respect your theme and existing design.

Yes, Kintsu AI has built-in support for popular WordPress page builders including Elementor, Divi, WPBakery, Beaver Builder, and the native WordPress block editor (Gutenberg). When you make requests, Kintsu AI automatically detects which page builder your site uses and makes edits in the appropriate format. This means you can update Elementor widgets, Divi modules, or Gutenberg blocks using natural language without needing to understand the technical differences between builders.

Yes, Kintsu AI includes SEO-aware editing capabilities. You can ask the AI to optimize your page titles, meta descriptions, heading structure (H1, H2, H3 hierarchy), image alt text, and content for specific keywords. Kintsu AI understands SEO best practices and will suggest improvements while making edits. The platform can also help improve internal linking, content readability, and page structure, all factors that contribute to better search engine rankings.

Kintsu AI's sandbox feature lets you preview changes before they go live on your website. When you request an edit, the changes are first applied to a safe sandbox environment where you can see exactly how they'll look. You can review, refine, or reject changes before publishing them to your live site. This 'preview-first' workflow eliminates the risk of unexpected changes affecting your visitors and gives you full control over what gets published.

Yes, Kintsu AI has comprehensive WooCommerce support. You can use natural language to manage your online store, including: updating product descriptions and prices, modifying product images and galleries, adjusting shop page layouts, changing cart and checkout styling, updating shipping and payment settings, and analyzing sales data. Kintsu AI understands WooCommerce's structure and can help you optimize your store for better conversions.

Yes, Kintsu AI includes a complete version control and rollback system. Every change made through the platform is tracked, allowing you to view your edit history and restore previous versions at any time. You can undo individual changes without affecting other edits, making it safe to experiment with different approaches. This is especially valuable for businesses where website changes need to be carefully managed and potentially reversed.

Yes, Kintsu AI supports content editing in multiple languages. You can communicate with the AI in English while editing content in any language on your WordPress site. The platform also works with popular multilingual plugins like WPML, Polylang, and TranslatePress. Whether your site is in Spanish, French, German, Japanese, or any other language, Kintsu AI can help you update and manage your multilingual content.

Yes, Kintsu AI can manage your WordPress media library and images across your site. You can ask the AI to upload new images, replace existing images, update image alt text for accessibility and SEO, resize images, set featured images on posts and pages, and organize your media library. The platform handles all the technical aspects of media management so you can focus on choosing the right visuals for your content.

Yes, Kintsu AI can create custom WordPress plugins tailored to your specific needs. If you need functionality that doesn't exist in available plugins, you can describe what you want and Kintsu AI will generate a custom plugin. The AI can also modify existing plugin settings and configurations. All custom plugins are created following WordPress coding standards and are stored safely so they can be reviewed before activation.

Yes, Kintsu AI can help improve your website's accessibility. The AI can identify and fix common accessibility issues like missing image alt text, poor color contrast, improper heading hierarchy, missing form labels, and keyboard navigation problems. You can ask Kintsu AI to audit your site for accessibility issues or make specific accessibility improvements. This helps ensure your website is usable by people with disabilities and complies with accessibility guidelines like WCAG.

Kintsu AI offers flexible pricing starting with a free plan. The Free plan includes 1 WordPress site and 10 AI edit credits per month, perfect for trying out the platform. The Pro plan costs $30/month (or $24/month when billed annually) and includes 100 credits. The Business plan costs $69/month ($55/month annually) with 300 credits and 3 sites. Enterprise plans start at $219/month with unlimited sites and 800+ credits. All paid plans include additional features like edit history, rollback, and priority support.

Credits are the currency you use to make edits with Kintsu AI. Each AI request consumes credits based on its complexity: simple content edits use 0.5 credits, theme customizations use 1.5 credits, security scans use 1 credit, and comprehensive site audits use 5 credits. Credits refresh monthly on paid plans, and unused credits roll over for one billing cycle. This system ensures you only pay for what you use while having the flexibility to handle both simple and complex tasks.

Yes, Kintsu AI offers a generous free plan that lets you try the platform without any payment. The free plan includes 1 WordPress site connection, 10 AI edit credits per month, conversational editing, preview before apply, core safety guardrails, and community support. No credit card is required to start. This is perfect for trying out Kintsu AI on a personal blog or small website before deciding if you need more capacity.

Yes, you have complete flexibility with your Kintsu AI subscription. You can upgrade your plan at any time to get more credits and features, and you'll be charged a prorated amount for the remainder of your billing cycle. You can also downgrade to a smaller plan, which takes effect at your next billing date. Cancellation is simple and can be done from your account settings. We also offer a 14-day money-back guarantee on all paid plans if you're not satisfied.

Yes, Kintsu AI offers a 20% discount when you choose annual billing instead of monthly. For example, the Pro plan is $24/month when billed annually compared to $30/month on monthly billing. This discount applies to all paid plans and represents significant savings over the course of a year. Annual plans are billed as a single payment upfront and include the same 14-day money-back guarantee as monthly plans.

Yes, unused credits roll over to the next month on all paid Kintsu AI plans. Credits can accumulate for up to one billing cycle, giving you flexibility in how you use your allocation. For example, if you don't use all 100 credits in your Pro plan one month, they'll be available in addition to your next month's credits. This is especially useful if your editing needs vary month to month.

Yes, Kintsu AI's Business and Enterprise plans support multiple team members. The Business plan includes roles and permissions so you can control who can make what types of changes. Enterprise plans include advanced collaboration features like approval workflows and audit logs. For agencies or teams managing client websites, Enterprise plans also offer white-labeling options. Contact our sales team for custom team pricing based on your specific needs.

Kintsu AI offers a 14-day money-back guarantee on all paid plans. If you're not satisfied with the service for any reason within the first 14 days of your subscription, contact our support team for a full refund. After the 14-day period, you can cancel your subscription anytime, and you'll continue to have access until the end of your current billing period. We believe in our product and want you to feel confident trying it.

Yes, security is a top priority at Kintsu AI. Your WordPress data is protected through multiple layers: all communications between Kintsu AI and your site use encrypted HTTPS connections, access keys are securely hashed, and the platform never stores your WordPress admin credentials. Kintsu AI operates through a secure REST API with authentication, meaning changes can only be made through authorized connections. We follow industry-standard security practices and regularly audit our systems.

Kintsu AI has multiple safeguards to prevent and recover from problematic edits. First, all changes go through a sandbox preview so you can see them before they're live. Second, the platform has smart guardrails that warn you about potentially risky changes. Third, every edit is tracked in version history, so you can instantly rollback any change. Finally, Kintsu AI creates automatic backups before major changes. In the rare event something goes wrong, recovery is just one click away.

Yes, Kintsu AI works with custom WordPress themes, premium themes, and theme frameworks. The platform analyzes your theme's structure and makes changes that respect your existing design patterns. Whether you're using a custom theme built specifically for your business or a popular premium theme like Astra, GeneratePress, OceanWP, or Flavor, Kintsu AI adapts its edits to work within your theme's framework. The AI understands theme customizer settings, custom CSS, and theme-specific options.

Yes, Kintsu AI supports multiple team members on Business and Enterprise plans. Each team member can have their own account with appropriate permissions. You can set up roles to control who can make edits, who can publish changes, and who has admin access. The platform tracks all changes by user, so you have a clear audit trail of who made what changes and when. This is essential for agencies and businesses with collaborative workflows.

Kintsu AI is designed to work alongside your existing WordPress plugins without conflicts. The Kintsu AI plugin is lightweight and only activates when communicating with the Kintsu platform. Before making changes, the AI checks for potential conflicts with active plugins and warns you if an edit might cause issues. The platform is tested with popular plugins including Yoast SEO, WooCommerce, Elementor, Contact Form 7, and hundreds of others.

No, Kintsu AI has minimal impact on your WordPress site's performance. The Kintsu AI plugin is extremely lightweight and only activates when you're actively making changes through the platform. It doesn't add any front-end scripts or styles that would slow down your site for visitors. Your website's performance for visitors remains exactly the same whether or not you have Kintsu AI connected. The platform is designed to make your life easier without compromising site speed.

Yes, Kintsu AI includes an automatic backup system. Before making significant changes, the platform creates a backup of the affected components (database, themes, or plugins as appropriate). These backups are stored securely and can be used to restore your site if needed. You can also manually create backups through the Kintsu dashboard. This provides an additional safety net beyond the version history and rollback features.

Kintsu AI provides a comprehensive REST API for the WordPress plugin, enabling developers to integrate Kintsu capabilities into their own workflows and tools. The API supports all the same operations available through the conversational interface. Enterprise customers can also access advanced integration options, including webhooks for event notifications and custom workflow automation. Contact our team for API documentation and enterprise integration support.

Kintsu AI offers multiple support channels. All users have access to our comprehensive documentation and knowledge base. Free plan users can get help through our community Discord server. Pro plan users have access to email support with responses within 24 hours. Business and Enterprise customers receive priority support with faster response times. Enterprise plans include dedicated support representatives and optional phone support. You can also submit support requests directly from your Kintsu dashboard.

Yes, Kintsu AI provides various training resources to help you get the most from the platform. All users have access to video tutorials, documentation, and guides in our help center. Business customers receive personalized onboarding sessions to ensure your team is set up for success. Enterprise customers get custom onboarding programs, training sessions for team members, and ongoing strategic guidance from our customer success team.

Yes, Kintsu AI is an excellent choice for WordPress agencies. With Business and Enterprise plans, you can manage multiple client websites from a single dashboard, assign team members to specific client accounts, maintain separate edit histories per site, and use white-labeling options to present a professional image. Many agencies use Kintsu AI to deliver faster client updates, reduce development costs, and scale their operations. We offer special agency partner programs with dedicated support and pricing.

We actively welcome feature requests from our users! You can submit feature ideas through our Discord community, where you can also vote on suggestions from other users. Product feedback can also be submitted through the Kintsu dashboard or via email to our product team. We regularly review community feedback when planning our product roadmap. Many of our most popular features started as user suggestions, so your input directly shapes the future of Kintsu AI.

The Kintsu AI Discord server is our community hub where users connect, share tips, get help, and discuss WordPress and AI topics. With over 5,000 members, it's a great place to learn from other Kintsu users, get quick answers to questions, share your success stories, and participate in community events. The Discord includes channels for general discussion, technical help, feature requests, and showcasing work. Joining is free and open to everyone.

Stay informed about Kintsu AI through multiple channels: our changelog at changelog.kintsu.ai documents all new features and improvements, our blog features tutorials and best practices, our Discord server has announcements for major updates, and email subscribers receive monthly newsletters highlighting new features. You can also follow us on Twitter/X (@KintsuAI) and LinkedIn for the latest news and tips.

WordPress.com AI Assistant (Jetpack AI) is a content writing tool built into the Gutenberg block editor. It helps generate text, adjust tone, check grammar, and create AI images, but it cannot modify your site layout, design, or structure. It only works on WordPress.com hosted sites or with the Jetpack plugin. Kintsu AI is a full-site management agent that connects to any WordPress site on any hosting provider. Through natural language chat, Kintsu can edit layouts, redesign pages, modify theme settings, update content, improve SEO, and work with page builders like Elementor and Divi. Kintsu also includes sandbox mode for safe previews and one-click rollback. In short: WordPress.com AI helps you write content faster. Kintsu AI helps you actually change and manage your entire WordPress site.

10Web AI is a website generator that creates brand-new WordPress sites from scratch — you describe your business and it builds pages, content, and design in seconds. Kintsu AI connects to your existing WordPress site and lets you edit and manage it through natural-language conversation. While 10Web is ideal for people who do not have a website yet, Kintsu is built for site owners who need ongoing edits, updates, and improvements without hiring a developer. Kintsu also works with any theme or page builder and includes sandbox previews so changes never risk your live site.

Divi AI is an add-on for the Divi page builder that helps you design new pages, generate images, and write copy inside the Divi visual editor. It only works with Divi-powered WordPress sites. Kintsu.ai is a standalone AI platform that connects to any existing WordPress site — regardless of theme or builder — and lets you manage, edit, and update your entire site using plain-language instructions. If you already have a live WordPress site and need ongoing management without learning a page builder, Kintsu.ai is the better fit. If you are building a brand-new site from scratch inside Divi, Divi AI can help with the design process.

Wix AI builds brand-new websites from scratch on Wix’s proprietary platform. Kintsu.ai manages your existing WordPress site through natural language conversation. If you already have a WordPress site and need ongoing management without technical skills, Kintsu.ai is the better fit. If you’re starting from zero and want an all-in-one platform, Wix AI is a solid option—but you’ll be locked into the Wix ecosystem.

Squarespace AI builds beautiful new websites on Squarespace’s closed platform. Kintsu.ai manages your existing WordPress site through natural language conversation. If you already have a WordPress site or need the flexibility of the WordPress ecosystem, Kintsu.ai is the better choice. If you want a simple, all-in-one platform and don’t need WordPress-level customization, Squarespace is a strong option—but your site will be locked into their ecosystem.

ZipWP is an AI WordPress site builder that generates new sites from a prompt and includes managed hosting. Kintsu.ai is an AI site operator that manages your existing WordPress site through conversation. ZipWP is for building new sites; Kintsu is for managing sites you already have. They’re complementary—you can build with ZipWP and manage with Kintsu.

Kubio AI is a WordPress page builder that uses AI to generate pages, text, and images during the design phase. Kintsu.ai is an AI site operator that manages your existing WordPress site through conversation. Kubio helps you build; Kintsu helps you manage. They’re complementary—build with Kubio, then manage with Kintsu for ongoing updates without touching the dashboard.

No. Framer is a proprietary website builder that only creates new sites on its own platform. It cannot connect to, edit, or manage WordPress sites. Kintsu.ai is specifically designed for managing existing WordPress sites through AI-powered conversation.

No. Framer is a completely separate proprietary platform. Sites built on Framer cannot use WordPress plugins, themes, or the WordPress ecosystem. Kintsu.ai works directly within WordPress, giving you access to 60,000+ plugins and thousands of themes.

There is no automated migration tool from Framer to WordPress. Moving requires rebuilding from scratch. Starting with Kintsu.ai on WordPress from day one avoids this problem entirely.

Kintsu.ai with WooCommerce offers unlimited products and thousands of extensions. Framer has limited native e-commerce and relies on third-party embeds like Shopify Buy Buttons.

Yes. Kintsu.ai works with any WordPress theme including Divi, Elementor, GeneratePress, Kadence, Astra, and custom themes. It understands your theme's structure and makes changes accordingly.

No. Jimdo only creates new websites on its own proprietary platform. It cannot connect to or modify WordPress sites. For AI-powered management of existing WordPress sites, Kintsu.ai is purpose-built for that.

No. Jimdo is a separate proprietary website builder. Sites on Jimdo cannot use WordPress plugins, themes, or the WordPress ecosystem. Kintsu.ai works directly within WordPress.

There's no automated migration from Jimdo to WordPress. Moving requires manually recreating your content and design. Starting with Kintsu.ai on WordPress avoids this problem entirely.

Kintsu.ai with WooCommerce offers unlimited products, hundreds of payment gateways, and thousands of extensions. Jimdo's e-commerce is basic and suitable only for small shops.

Jimdo AI is designed for absolute beginners wanting simple sites. However, Kintsu.ai is equally beginner-friendly through natural language chat, while offering far more power via the WordPress ecosystem.

Webflow builds new sites on a proprietary platform. Kintsu.ai manages existing WordPress sites through AI conversation. For WordPress owners, Kintsu is the better choice.

Shopify is a proprietary ecommerce platform for building new stores. Kintsu.ai manages existing WordPress/WooCommerce sites through AI. For WooCommerce owners, Kintsu is the better choice — no migration, no platform fees, no vendor lock-in.